Privacy Policy
This Privacy Policy describes how DKG Digital Solutions Grp, Inc./Lift Up My Heart (the
“Site” or “we”) collects, uses, and discloses your Personal Information when you visit or
make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction
with the Site, and information necessary to process your purchases. We may also collect
additional information if you contact us for customer support. In this Privacy Policy, we refer
to any information that can uniquely identify an individual (including the information below)
as “Personal Information”. See the list below for more information about what Personal
Information we collect and why.
Device information
- Examples of Personal Information collected: version of web browser, IP address,
time zone, cookie information, what sites or products you view, search terms, and
how you interact with the Site. - Purpose of collection: to load the Site accurately for you, and to perform analytics
on Site usage to optimize our Site. - Source of collection: Collected automatically when you access our Site using
cookies, log files, web beacons, tags, or pixels. - Disclosure for a business purpose: shared with our processor Shopify.
Order information
- Examples of Personal Information collected: name, billing address, shipping
address, payment information (including credit and debit card numbers, email
address, and phone number. - Purpose of collection: to provide products or services to you to fulfill our contract,
to process your payment information, arrange for shipping, and provide you with
invoices and/or order confirmations, communicate with you, screen our orders for
potential risk or fraud, and when in line with the preferences you have shared with
us, provide you with information or advertising relating to our products or services. - Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Stripe.
Customer support information
- Examples of Personal Information collected:
- Purpose of collection: to provide customer support.
- Source of collection: collected from you.
- Disclosure for a business purpose:
Minors
The Site is not intended for individuals under the age of eighteen. We do not intentionally
collect Personal Information from children. If you are the parent or guardian and believe
your child has provided us with Personal Information, please contact us at the address
below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services
and fulfill our contracts with you, as described above. For example:
- We use Stripe to power our online store.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for
information we receive, or to otherwise protect our rights.
Behavioural Advertising
- As described above, we use your Personal Information to provide you with targeted
advertisements or marketing communications we believe may be of interest to you. For
example:
We use Google Analytics to help us understand how our customers use the Site.
You can read more about how Google uses your Personal Information here:
https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics
here: https://tools.google.com/dlpage/gaoptout. - We share information about your use of the Site, your purchases, and your
interaction with our ads on other websites with our advertising partners. We collect
and share some of this information directly with our advertising partners, and insome cases through the use of cookies or other similar technologies (which you may
consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network
Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
- FACEBOOK – https://www.facebook.com/settings/?tab=ads
- GOOGLE – https://www.google.com/settings/ads/anonymous
- BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you can opt out of some of these services by visiting the Digital Advertising
Alliance’s opt-out portal at: http://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering
products for sale, processing payments, shipping and fulfillment of your order, and keeping
you up to date on new products, services, and offers.
Additionally, with your permission we will access your contact list allowing you the user to create prayer groups within the app., to share prayers and other similar and or related connections and communications.
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of theEuropean Economic Area (“EEA”), we process your personal information under the
following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and
freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our
records unless and until you ask us to erase this information. For more information on your
right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on
automated decision-making (which includes profiling), when that decision-making has a
legal effect on you or otherwise significantly affects you.
We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise
significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does
not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary denylist of IP addresses associated with repeated failed transactions.
This denylist persists for a small number of hours. - Temporary denylist of credit cards associated with denylisted IP addresses. This
denylist persists for a small number of days.
Your rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we
hold about you, to port it to a new service, and to ask that your Personal Information be
corrected, updated, or erased. If you would like to exercise these rights, please contact us
through the contact information below.Your Personal Information will be initially processed in Ireland and then will be transferred
outside of Europe for storage and further processing, including to Canada and the United
States.
CCPA
If you are a resident of California, you have the right to access the Personal Information we
hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask
that your Personal Information be corrected, updated, or erased. If you would like to
exercise these rights, please contact us through the contact information below.
If you would like to designate an authorized agent to submit these requests on your behalf,
please contact us at the address below.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device
when you visit our Site. We use a number of different cookies, including functional,
performance, advertising, and social media or content cookies. Cookies make your
browsing experience better by allowing the website to remember your actions and
preferences (such as login and region selection). This means you don’t have to re-enter this
information each time you return to the site or browse from one page to another. Cookies
also provide information on how people use the website, for instance whether it’s their first
time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our
services.
Cookies Necessary for the Functioning of the Store
| Name | Function |
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _stripe_u | Used to facilitate updating customer account information. |
Reporting and Analytics
| Name | Function |
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
The length of time that a cookie remains on your computer or mobile device depends on
whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing
and persistent cookies last until they expire or are deleted.
Most of the cookies we use are persistent and will expire between 30 minutes and two
years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or
blocking cookies can negatively impact your user experience and parts of our website may
no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept
cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to
block, manage or filter cookies can be found in your browser’s help file or through such sites
as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share
information with third parties such as our advertising partners. To exercise your rights or
opt-out of certain uses of your information by these parties, please follow the instructions in
the “Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond
to “Do Not Track” signals, we do not alter our data collection and usage practices when we
detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example,
changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like
to make a complaint, please contact us by e-mail at [email address] or by mail using the
details provided below:
DKG Digital Solutions Grp, Inc. , 4 S. 6th Street, Geneva IL 60134, United States
Last updated: January 01, 2021
If you are not satisfied with our response to your complaint, you have the right to lodge your
complaint with the relevant data protection authority.